To whom are your data destined?

Terrésens Vacances, located at 19 bis place Tolozan 69001 LYON, is responsible for the processing of personal data.

Unless otherwise stated, the personal data collected is intended for internal use and is not intended to be shared with third parties outside the cases provided for by the laws and regulations. It may nevertheless be made accessible to service providers (subcontractors within the meaning of the regulations), under its control, for the strict needs and within the limits of their mission.

What is your data used for?

The processing of personal data by Terrésens Vacances aims to

To offer users the means to interact with the company

Ensure the proper functioning of the site and improve your browsing experience

To improve the functionalities of the site through the analysis of the statistics of its use

How is your data collected?

Your data may first be collected on forms. Each form limits the collection of personal data to what is strictly necessary (data minimisation) and indicates, in particular, the purposes for which the data is collected (purposes) and who will be able to access it.

You can find out how to exercise your data protection rights on this Privacy Policy page. 

Your data may also be collected through the applications present on the site, in particular technical data linked to your navigation (IP address, connection data for example).

How long is your data kept?

In general, your personal data is kept for as long as is necessary to fulfil the purposes for which it was collected.

We also collect your choice of cookies, which is kept for 13 months.

About cookies 

When you visit the site, cookies are placed on your computer, mobile phone or tablet. A "cookie" is a piece of information, usually small and identified by a name, that may be sent to your browser by a website you are visiting. Your web browser will store it for a certain period of time, and send it back to the web server each time you log in again.

Technical and functional cookies strictly necessary for the operation of the site

The site uses cookies to enable the site to function. They cannot be disabled unless you refuse all cookies in your browser settings. However, your user experience may be degraded.

What rights do you have over your data and how do you exercise them?

You have the following rights with respect to the use of your personal data:

• to obtain confirmation as to whether or not data relating to you is being processed and, where it is, access to that data and information about such processing;

• obtain rectification of inaccurate data;

• in certain specific cases, obtain the deletion of some of your data;

• in certain specific cases, obtain the limitation of the processing that we carry out;

• object to the processing of your data on grounds relating to your particular situation or, irrespective of your particular situation, to the use of your data for marketing purposes;

• withdraw your consent at any time in the future, if it was the legal basis for processing your data;

• receive the data you have provided and/or request that it be transferred to another controller, if the processing is based on your consent or on a contract and the processing is automated;

• if you reside in France, to determine the fate of your data after your death.

If you wish to exercise your rights or obtain information on the processing of personal data, you may contact the Data Protection Officer ("DPO") by e-mail at dpo@terresens.com or by post at the following address:

Terrésens Vacances

19 bis place Tolozan

69001 LYON

We invite you to attach to your request any document proving your identity and the validity of your request.

In case of unresolved difficulty in connection with the use of your personal data, you may refer to the CNIL.